Booking terms
Updated 5 October 2026
Booking
You can buy tickets in advance online or on site during opening hours. We recommend booking ahead, especially at weekends and for groups. Korkee is an outdoor park and the season runs from May to October; opening hours vary by day and with the weather.
Arrival and safety
Please arrive in good time before your adventure. On the courses you climb with a continuous belay system, and our staff give instructions at the start. Everyone must follow the staff's instructions and the safety rules.
- The adventure courses are open to climbers over 120 cm tall; children under 10 need an adult with them on the courses.
- The children's courses are for climbers 90–140 cm tall.
- Gloves are required on the adventure courses (€4 or bring your own).
- Wear sturdy shoes and clothes suited to the weather.
Payment
All prices include VAT: 13.5% on tickets and catering, 25.5% on other services and alcoholic drinks. Bookings are made and paid for in our booking system (Sessiq). Online payments are processed by the payment providers Paytrail and Stripe.
Organisations with a Finnish business ID (Y-tunnus) can pay by invoice. Choose “Pay on Arrival” as the payment method and we’ll invoice you afterwards. There is a €10 invoicing surcharge (incl. VAT) and a 14-day payment term.
Booking fee
Some bookings, such as birthday parties, may include a booking fee. It is shown before you pay, paid when you book and deducted from the final price.
The booking fee is not refunded if the booking is cancelled or moved less than 7 days before the booked time. The fee is part of any cancellation charge below, never charged on top of it: the cancellation charge is at least the booking fee and includes it.
Cancellation terms
The cancellation charge depends on the booking type and on how close to the booked time you cancel. It is calculated from the total price of the booking.
Single tickets
- At least 24 hours before: free
- Less than 24 hours before: 100 %
Group bookings and birthday parties
- At least 7 days before: free
- Less than 7 days before: 50 %
- Less than 3 days before: 100 %
Changes to a booking
Small changes, such as the number of guests or the catering, can be made up to 3 days before the booked time, subject to availability.
In group bookings the headcount can still drop by up to 10% after that at no cost. We invoice for the number of people who actually take part, but at least 90% of the last confirmed headcount.
How to cancel or change a booking
Use the link in your booking confirmation email, or contact the venue. If you don’t cancel in time and don’t arrive, the booking is not refunded.
Sports and wellbeing benefits
We accept ePassi and Edenred sports and culture benefits. Bookings paid with a benefit are not refunded in cash.
Right of withdrawal
Tickets and bookings made online have no 14-day right of withdrawal under the Finnish Consumer Protection Act, because they are leisure services for a specific date and time (chapter 6, section 16). The cancellation terms above apply instead.
Gift cards
A gift card is valid for 12 months from purchase and works at every Active Entertainment venue. Gift cards cannot be exchanged for cash.
Participation and safety
Participation is at your own risk. Follow the staff’s instructions and the venue’s safety rules.
- Minors are the responsibility of the guardian or the adult in charge of the group who comes with them, such as a teacher or the party host.
- Tell the staff straight away if you get hurt, feel unwell or notice broken equipment.
- The staff may stop a participant or refuse entry if instructions are not followed, if someone’s behaviour puts safety at risk, or if a participant is intoxicated.
- Participants are liable for damage they cause to equipment or premises intentionally or through negligence.
Weather
Korkee is an outdoor venue, so the weather can affect our activities. If we have to cancel for safety reasons, we'll agree on a new time or a refund with you.
Group bookings
Quotes for group, school, corporate and birthday bookings: sales@activeentertainment.fi.
Service provider
Outdoor Entertainment Oy (business ID 3295278-6). Contact: info@korkee.fi.